Delivery and Returns Policy
Do you want to return something? No problem! Just follow these simple steps
- Let us know that you wish to exchange or return an item within 3 days from receiving your original order
- Send back the item to us
- Return policy is not applicable for special offer / promotion
- All return items should be in new/original condition
- All sale items are non-returnable and all item are non-refundable.
- The returns shipping cost is the responsibility of the customer.
- All outer and Shoes items are non-refundable and non-exchangeable.
Returns items should be posted to the following address:
RNC Fashion Online
924A, Profit Building,
1-15 Kwai Fung Crescent,
Kwai Chung, Hong Kong
Incorrect item, missing item or faulty item
Please contact us if any merchandise you received is defective, incorrect or missing. We will do our very best to resolve your case in a timely manner.
Local Standard Delivery
- 7-10 working days after receiving your order
- Free Shipping for all local orders
- All items will be posted by Registered Delivery Mail
- Surface mailing method for order with sale items alone.
- International Delivery included China, Macau, Taiwan and the Rest of the World.
- Free Shipping if order is over HK$1500
- All parcel will be posted by Registered Delivery Mail